IDZA.kids
7, rue des Primevères
L-5775 Weiler-la-Tour
RCS B277451
TVA LU34916821
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Cancellation Period:
Customers are eligible to cancel their order/service within 10 business days from the date of purchase or agreement. Any cancellation requests received after this period may not be eligible for a full refund.Cancellation Procedure:
To initiate a cancellation, customers must contact our customer support team via email at info@idza.lu. Please provide your order details, including the order number and reason for cancellation.Refund Policy:
Upon cancellation within the specified period, eligible customers will receive a full refund of the purchase/service amount within 10 business days. Refunds will be processed using the original payment method.Partial Refunds:
In certain cases, partial refunds may be offered based on the services/products already rendered or utilized. This will be assessed on a case-by-case basis.Non-Refundable Items/Services:
Please note that certain items may be non-refundable. This includes but is not limited to personalized/customized products, digital downloads, or services explicitly marked as non-refundable at the time of purchase/agreement.Changes to Cancellation Policy:
IDZA.kids reserves the right to modify or update this cancellation policy at any time. Any changes will be communicated to customers through our instagram profile or via direct notification.Contact Information:
For any inquiries or assistance regarding cancellations, please reach out to our customer support team at info@idza.lu.
This cancellation policy is designed to ensure fairness and clarity in cancellation procedures. By purchasing our products, customers agree to abide by this policy.
Thank you for choosing IDZA.kids. We appreciate your understanding and cooperation.
En cas de livraison des frais supplémentaires peuvent s'appliquer et seront clairement affichés durant le processus de commande.
Les prix indiqués incluent la TVA.
En visitant Letzshop, vous approuvez les procédures décrites dans la politique de confidentialité des données adoptée par Letzshop.
En outre, les règles de protection des données suivantes s'appliquent de la part du commerçant :
IDZA.kids is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our services or website.
- Information We Collect:
Personal Information: When you purchase our products, we may collect personal information such as your name, email address, phone number, and billing address.
Usage Information: We may collect non-personal information related to your use of our website or services, such as IP address, browser type, pages visited, and device information.
2. Use of Information:
Providing Services: We may use the information collected to deliver our services, process transactions, and communicate with you regarding your account or inquiries.
Improving User Experience: Collected data helps us analyze and improve our services, tailor content, and personalize your experience.
3. Data Sharing:
Third Parties: We do not sell, trade, or transfer your personal information to third parties without your consent, except as required for providing our services or complying with legal obligations.
Service Providers: We may engage trusted third-party service providers to assist in operating our business or servicing you, subject to confidentiality agreements.
4. Data Security:
Security Measures: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Data Transmission: While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking:
Cookies: We may use cookies or similar technologies to enhance user experience and collect information about how you interact with our website.
Opt-out: You can set your browser to refuse all or some browser cookies or alert you when cookies are being sent.
6. Your Rights:
Access and Control: You have the right to access, correct, update, or delete your personal information. You may also choose to restrict the collection or use of your data.
7. Changes to Privacy Policy:
Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
8. Contact Us:
For any inquiries or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at info@idza.lu.
By using our services, you agree to the terms outlined in this Privacy Policy.
7, rue des Primevères
L-5775 Weiler-la-Tour
RCS B277451
TVA LU34916821.