Luxembourg Logo
Detailed seller information:

Domaine L&R KOX

Domaine Viticole Laurent et Rita KOX
6, rue des Prés, L-5561 Remich
+352 23 69 84 94
Dispute resolution

Online Dispute Resolution according to Art. 14 para. 1 ODR-Regulation
The European Commission provides a platform for online dispute resolution (OS), which you can access at
Apart from that, we are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us (Domaine Viticole L&R KOX, rue des Prés 6, L-5561 Remich, represented by Corinne Kox, tel: +352 23 69 84 94, e-mail:, by means of a clear statement (for example, a letter sent by mail or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

Shipping costs

Delivery costs may vary depending on quantity, distance and delivery speed. They will be clearly displayed during the ordering process. Any delivery costs are also shown on the product detail page.

Tax information

The prices indicated are inclusive of VAT.

Privacy & Security

By visiting, you consent to the practices described in the Privacy Policy.

General Terms and Conditions (GTC)

At /en/agb you will find the general terms and conditions for

Domaine Viticole Laurent et Rita KOX
6, rue des Prés, L-5561 Remich
+352 23 69 84 94